The international benchmark is that any person on your premises should be able to reach an AED, retrieve it, and return within 3 minutes. For most single-floor offices, one unit is sufficient. For multi-floor buildings, malls, or large factories, we recommend one unit per floor or per 250m radius. Our site assessment gives you a precise count.

Yes. The Lifeline AED is semi-automatic and voice-guided — it tells the user exactly what to do, step by step. While we strongly recommend pairing supply with our certified training, the device itself is designed for use by any responsible bystander.

Our standard supply package includes the AED unit, one set of adult pads, one battery, a wall cabinet with alarm and strobe, aluminium wall signage, a CPR response kit, on-site placement consultation, installation, and basic staff orientation. Paediatric pads and high-capacity battery are optional add-ons. Final pricing is provided after the site assessment.

Yes. We deliver and install across West Malaysia, East Malaysia, Sabah and Sarawak. For locations outside Klang Valley, a small logistics fee applies and on-site assessment may be conducted via video call.

We offer optional Lifecycle Maintenance & Support — see our maintenance service page. This covers consumable replacement (pads expire every 2 years, batteries every 5-7 years), annual readiness inspection, and on-call replacement for AEDs that have been used in a real rescue.